Reference

Privacy Policy for Your Indonesia Account

royal slot Privacy Policy explains what we collect when you open an account, sign in from your phone, browse Fish Hunter, or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesAccess requests
royal slot Privacy Policy for Your Indonesia Account
CONTACT ROUTES

Privacy Questions Reach Our Account Team

A direct support request is the quickest way to clarify a Privacy Policy concern.

Account message Use the account support channel when a phone verification record, sign-in event, or profile…
Wallet receipt If DANA, OVO, GoPay or QRIS appears in a privacy question, attach the payment…
Correction request Tell us which field needs changing, such as your phone detail or contact address.
HANDLING PRACTICE

Six Ways We Handle Your Data

We keep the Privacy Policy practical by linking each data purpose to an account action you can recognise.

Account opening

When you create an account, we collect the contact and verification details needed to establish your profile. We use the phone verification result to connect later sign-ins and support requests with the correct account.

Device security

Your phone or desktop browser may send device type, browser version, approximate session details and sign-in time. These records help us compare a new access path with earlier activity and investigate an account alert.

Wallet matching

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account events, we retain the payment reference and status needed to match the transaction. We do not need your wallet password to investigate that record.

Cookie controls

Cookies may keep your session available, remember a selected setting or show us how a page is used. You can manage cookies through your browser controls, although changing them may affect account access or page settings.

Retention period

We keep account, security and payment records only for the period needed for the stated purpose, account support or a valid legal requirement. When a record is no longer needed, our handling follows deletion or de-identification procedures.

Your requests

You can ask what account data we hold, request a correction, question a processing purpose or ask about deletion where applicable. Send the request through account support so we can check identity before changing a profile.

Privacy Policy Questions From Indonesia

These Privacy Policy answers cover the account actions people ask about most: opening a profile, using Indonesian wallets, signing in on a new device and contacting us about stored data. If your question concerns access or eligibility, it depends on local law. For a record-specific answer, use the account support channel and include a safe reference.

It covers data collected during account opening, phone verification, sign-in, browsing, wallet activity and support contact. It also explains device records, cookies, retention, correction requests and the circumstances in which we may disclose data for a valid legal request.

Phone verification links your access attempt to the correct account and helps us investigate an unfamiliar sign-in. We record the verification result and related account event; we do not ask you to place a wallet password or complete security code in a support message.

Yes. The policy covers DANA, OVO, GoPay and QRIS references, along with bank transfer and virtual account status where used. We use the reference and status to match a payment event, respond to your query and protect the account record.

You can request access to the account data we hold by contacting our account support channel. Include the contact detail linked to your profile, but hide passwords, one-time codes and unnecessary wallet digits. We check identity before releasing account-specific details.

Send a correction request through account support and name the field that needs changing, such as a phone detail or contact address. We may ask for an account check, then record the request and explain whether supporting evidence is needed.

Retention depends on the purpose of the record, account support needs and any valid legal requirement. Account, security and payment references are not kept without a reason. When the applicable period ends, we follow deletion or de-identification procedures.

You may ask about deletion through account support, and we will assess the request against the record’s purpose and any legal duty. Some account, security or payment records may need to remain for a valid period; where local law permits, we explain the available outcome.